Reference

Terms & Conditions For Your tuna78 Account

Our Terms & Conditions set out how you open, use and protect a tuna78 account in Indonesia.

Account accessWallet rulesDevice checksData requests
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tuna78 Terms & Conditions For Your tuna78 Account
HELP ROUTES

Get Clear Answers About Account Terms

A clear support route helps you resolve a Terms & Conditions question before it affects account access or a wallet record.

Account access When phone verification or a device check pauses access, contact us through the account…
Wallet status For DANA, OVO, GoPay or QRIS questions, send the payment reference and the status…
Policy requests Ask us to clarify a clause, correct an account detail or explain a closure…
DATA PRACTICE

How We Apply These Terms

Applying Terms & Conditions consistently means separating account identity, payment records and access events.

Account details

We use your registered phone number and submitted account details to connect verification, login events and policy requests.

Payment records

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference may be retained with the related account event.

Cookies

Cookies can keep a session or selected setting available on the device you use.

Device security

We may associate access checks with the device and browser used for your account.

Retention questions

You can ask which account or payment records remain stored and why through the account help path.

Change requests

To request a correction to your name, phone detail or policy record, write from the contact detail attached to your…

Terms & Conditions Questions Answered

The questions below address the account and access points we are asked about most often. They focus on how the Terms & Conditions affect your registration, wallet records, device use, personal data and contact requests in Indonesia. Check the relevant answer before opening an account or sending a policy request.

You can read the Terms & Conditions on this page before completing registration. They explain phone verification, account details, device access, payment records and closure requests. Access depends on local law, so check the wording that applies to your location before you submit your account step.

You must provide accurate registration details and complete phone verification before account access. Keep one account under your own details and protect the password. If the phone number or identity details do not match, we may pause access while the account record is clarified.

Yes. The Terms & Conditions cover payment records made through DANA, OVO, GoPay and QRIS, as well as bank transfer and virtual account entries. The payment detail must match your account record, and a reference may be requested when a status needs checking.

You may access the account from a compatible mobile or desktop browser, but changing devices can trigger another verification step. Our Terms & Conditions require you to keep access details private. Contact support if you see an unfamiliar device or cannot complete the check.

Send a request through the account help path using the phone number or contact detail attached to your account. Explain the field that needs correction and provide the relevant account context. We may confirm ownership before applying a change under the Terms & Conditions.

Cookies may support a login session or remember a device setting, but they do not replace your account credentials. Clearing cookies can require another login check. The Terms & Conditions cover this session behaviour alongside the account security steps used to protect access.

Request closure through the account help path and write from your registered contact detail. We may check for unresolved wallet records or identity questions first. We will explain the closure process, retained records and any access consequence where local law permits.

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